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  • Paton Professional
    Paton Professional
    530.342.5480
    PO Box 44, 95927-0044  Chico

    About the Author Denise Robitaille is the author of numerous books on various quality topics. She is an internationally recognized speaker who brings years of experience in business and industry to her work in the quality profession. Denise is an active member of U.S. TAG to ISO/TC 176, the committ…