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Dr. Deb Tobey works with CEOs, operations heads, and OD HR professionals to improve performance; specializes in: group process & OD interventions; teambuilding & decision-making; consultation skills; and all aspects of training.
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The post 09: Listening to the Voice of the Customer appeared first on Organization Impact . ]]> http://www.organizationimpact.com/09-listening-voice-customer/feed/ 0 Customer Experience In the first of a 3-part series, we sit down with Tony Bodoh to discuss the business benefits of listening to theā¦