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Do you have a strategy in place to get good reviews from your customer? A good start is to get your customer’s email address (hopefully, you have had them forever). Within a day or two of a transaction with you, send them a “Thank You” email and ask them whether their recent experience with your business was up to snuff. If their reply is negative, contact them immediately to address their dissatisfaction and find a way to make it right. If however they reply with positive feedback then send them another one now including links to each review site that your business is listed on e.g.

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