A&A Prestige Cleaners

Description

We want to hear from you! At A&A Prestige Cleaners, we welcome comments and feedback from our customers to ensure we continue to provide the high standard of quality service that our customers have come to expect. So let us know how we are doing, we would love hearing from you.

If you or the cleaner follow the manufacturer's instructions and the garment is damaged, you should return the garment to the store and explain what happened. If the store will not resolve the problem, ask for the manufacturer's name and address and write to the company. Provide a full description of the garment and state all the information that is given on the labels and tags. Estimate how many times the garment has been washed or drycleaned, and provide the full name and address of the store where it was purchased.

It depends where the responsibility lies. If the problem arises from a manufacturing defect, you should take the article back to the retailer for an adjustment or refund. In some cases, the retailer may resist making an adjustment, even if the problem is a manufacturer defect. Ask the retailer for the name of the manufacturer or obtain the RN number which usually is found on the care label. Call the FTC at (202) 326-3170 and ask for the manufacturer's name and address. Send the item to the manufacturer via registered mail, return receipt, and include an explanation for the retum.

Products & services

Similar companies nearby