AC Unit Direct, LLC

Description

Please note we only ship out replacements when the order or product has been refused for damages at the time of delivery. All of our shipments are 100 percent insured. It is very important to inspect your product thoroughly before accepting and signing for it. Unlike smaller purchases, ac units are delicate and have many parts that are sensitive to rough handling. Though your box and packaging may appear intact, it is still possible that your product may be damaged. Check for both internal and external damage before accepting delivery. If you notice there is damage to the product, refuse the package and note the damage on the delivery invoice. If damage issues arise after signing for the merchandise, you are responsible for filing all claims with the shipper. Therefore, a thorough inspection of all packages is important before signing. If any of the items appear to have any type of damage, refuse the items that are damaged or keep and sign for the items that are in good condition. Be sure to note the items that are being refused for damages clearly on the delivery receipt. If your item was shipped via UPS, call UPS at 800-pick-ups with your tracking number to report a damaged item.

If any product purchased from ACunitdirect.com should result in failure upon installation or not operate after installation, we are only responsible for supplying the parts warranted by the manufacturer. Under no circumstances will the refrigerant (R22 or R410A) be covered or reimbursed if refrigerant needs to be re-added to the system, whether it is missing from the unit when it arrives or after a part is replaced. Under no circumstances will we replace a whole system or component since these are not covered by the Manufacturers warranty. ACunitdirect.com does not provide Labor warranties or compensation of any kind for any costs incurred by the consumer due to a malfunction of any products sold on our site.

The products we sell on our site are intended by the manufacturers to be installed by professional heating and air conditioning contractors. They are available to you the homeowners, as a means of saving a substantial amount of money. We know the advantages of self-installation, as well as any disadvantages, and it’s your decision to purchase from us and install on your own. Do-it-yourselfers accept all risk for both installation and equipment selection. Any applicable warranties will be void if the installation is not completed by a licensed contractor. Having these systems installed by a contractor is more costly but it has its advantages- professional installation and labor warranty would be provided by the contractor, the validation of your warranty with the manufacturer, and someone to process warranty claims for you. (For safety reasons, do not install a furnace yourself unless you are qualified to do so. Learn more).

ACunitdirect.com will back up 100% of all parts warranty offered by the manufacturer. We offer only nationally known and established brands that provide a nationwide parts distribution network. Most air conditioning contractors are authorized by these manufacturers to service these units and obtain free of charge replacement parts for the term of your warranties.

LG HVAC ductless products is the number one manufacturer of room air conditioners in the world. LG ductless are quiet and innovative in design and provide a high quality comfort solution in all of their ductless air conditioners products.

Fact sheet

Products & services

Similar companies nearby