APO Box

Description

Is your company missing out on over one million deployed US military, diplomats, government contractors and their families living overseas that have an APO or FPO mailing address? Contact us to discus our easy Retail Solutions to make your company APO/FPO friendly.

Is your company missing out on over one million deployed US military, diplomats, government contractors and their families living overseas that have an APO or FPO mailing address? Review our retail solutions to make your company APO/FPO friendly and our developers can get an APO FPO shipping solution online with days. Contact us if you have any questions.

Your Customer Code is extremely important. This is the only way that we have to identify the package as yours. Not including your customer code will result in a $5 Misaddressed Fee and a delay in shipping your package.

Claims for all services can be filed with APO Box after 45 days for priority mail and 60 days for parcel post. Complete the attached form and submit to APOBox.com via help desk ticket, email or mail. With the completed claims form you will need to provide evidence of Insurance and evidence of value. The most commonly requested documents are the APO Box shipping notification, original merchant's invoice, and all applicable tracking numbers. Depending on the type of claim, you may need to provide proof of damage, proof of loss, or partial loss of contents.

Please remember that it is the customer's responsibility to ensure that proper insurance coverage is set for each shipment for their account. Claims will only be paid up to the amount of coverage placed on your packages per your default coverage setting or custom handling request. Insurance coverage is provided by APO Box and is not through USPS. We provide coverage so that your claims process can be as fast and efficient as possible.

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