ARKUPS

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Description

Several years ago, utilities began to look for opportunities to outsource the actual location of their underground lines. Thus was born the contract locating business. Several contract locating companies have worked in Arkansas at various times. ARKUPS is the latest, and is expected to be the last, contract locating company to go into business in Arkansas. ARKUPS was created in late 1998 as a wholly owned, not-for-profit subsidiary of Arkansas One-Call System, Inc. (AOC). ARKUPS was established as a partnership among AOC and several of its member utilities. RKUPS was founded on some basic, but crucial concepts: The purpose of underground line location is damage prevention; When damage occurs, the process has failed at some key point. Our goal is to identify the problem and address it so the problem does not reoccur; The goal of damage prevention is best achieved when the excavators, the owners of the underground facilities, the AOC call center, and the damage prevention specialists in the field are working in partnership; Partnership occurs when all the parties are seeking the same end result - a successful work experience, which relies on the prevention of damage. Win-win always trumps lose-lose; It is better business to do a job right the first time than to have to do it twice; A company does not succeed unless its employees are successful. We are committed to the idea that in order to achieve excellence you must first expect excellence. This concept has led ARKUPS to invest in technology and in our employees. As a result we now offer some of the most innovative ideas and services in the industry. ARKUPS has set a goal to be the leader in partnering with all parties to produce a comprehensive damage prevention program. We remain excited about the possibilities because we see damage prevention as it can become, and not as it is. We at ARKUPS are committed to being a company that listens to its employees and listens to its partners. Our partners in damage prevention are both the utilities, which employ us, and the excavators who request underground line locations through the AOC call center.

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