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Website Links
Description
At ACTIONVILLAGE.COM, our main goal is the satisfaction of our customers. We have been a leader in the paintball community around the world for over 15 years and have helped grow the sport of paintball into what it is today. We strive to provide you with a pleasant and easy shopping experience by offering the best price, best service, best selection, promptness, and reliability.
At ACTIONVILLAGE.COM, your satisfaction is of utmost importance to us. We have been a leader in the paintball community around the world for over 15 years and have helped to grow the sport of paintball into what it is today. Be assured that ACTIONVILLAGE.COM provides products at the best prices and its main goal is the satisfaction of its customers.
ACTIONVILLAGE.COM sells many custom items which we label as SPECIAL ORDER items. These items are built to order and are built specifically for that customer to accommodate their request. All sales for SPECIAL ORDER items are final. ACTIONVILLAGE.COM does not stock these items on hand and instead orders these items to be custom built the moment that an order is placed for that item. Because of this process, orders can take anywhere from 2-4 weeks until they are shipped out. There are no returns, cancellations, or refunds on any SPECIAL ORDER item.
ACTIONVILLAGE.COM has great working relationships and expedited procedures with all of our vendors in the rare instance that an item from your order has a problem. To resolve your problem in the timeliest fashion, we ask you contact the manufacturer direct for assistance. We have provided a list of technical support numbers for the majority of paintball gun and gear manufacturers.
ACTIONVILLAGE.COM uses the two (2) most reliable sources for shipping, FedEX and USPS and live shipping rates can be found upon checkout when products are added to the shopping cart. Most orders are shipped out within 24 - 48 hours upon placing an order. Under special circumstances, this time line may be increased due to special orders or inventory inconsistencies. Shipping insurance is offered for all FedEX shipments and MUST be purchased at the time of checkout. The insurance is calculated in direct correlation of dollar amount of said order.