Acumen

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Our commercial clients understand that their technical documentation may be the most effective sales tool they have. Your best customer is a repeat customer and customers come back when they recognize the full value your product. How do you make a customer see that value? By showing him or her how to use your product and its features most effectively and easily. To do that, you need to communicate the technical details of your product clearly and in language that is meaningful to a non-technical user. acumen can help.

Our design programs range from conventional mechanical projects, like commercial air conditioning systems, to esoteric military systems such as reverse osmosis water purification systems. Our product development efforts include a safety restraint system for child car seats, a large, multi-function military tent and a novel earth-friendly system for processing toilet waste.

Clear technical writing is a characteristic that separates an excellent company from a pack of good ones. Whether it's a detailed technical proposal, an operations and maintenance manual or a test report, the finished document may be the only interface you have with your client or customer. In fact, that document may remain in that client’s hands for years, reminding him or her of the quality of your product. You want that document to reflect your company in the best possible light.

Southeast Applied Research, LLC (SAR) is a biotechnology company providing microbiological services to industrial clients.

Military manuals, handbooks, and other Integrated Logistic Support (ILS) documentation form an area in which acumen shines. Years of working with the Department of Defense and DoD contractors has given us a comprehensive understanding of the language and documentation needs of military systems. We study the nuts and bolts of your system and work with your product designers to devise detailed step-by-step procedures for operating or maintaining the product.

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