Addison House

Description

If you choose a third party delivery, neither Addison House nor the manufacturer of your merchandise make any guarantees or assurances that the merchandise, as packed by the third party, will fit through doorways or passages of your home, office, or other delivery destination. Upon receipt of your merchandise by the third party carrier freight service, all risk of loss or damage is entirely the responsibility of that third party carrier. In addition, Addison house is not responsible for any delays in scheduling or actual delivery of your merchandise once the merchandise has been received by the third party carrier or any damages sustained in connection with the furniture delivery and set-up by the third party carrier. It shall be solely the customer’s responsibility to coordinate any claims for freight damage, repairs or returns with the third party carrier’s claims department and NOT with Addison House. Any unauthorized returns of merchandise to the manufacturer’s factory or to Addison House will not be accepted. Once we ship your furniture- we will e-mail you will all the tracking details. You will be able to track your delivery online.

Addison House is committed to delivering our customers furniture in the shortest time possible by doing everything we can within our control. Nevertheless, Addison house has no control over the manufacturer’s timeline for production and loading containers or generally over arrivals and dispatch of ships in our ports or other shipping vehicles. Our delivery times are approximately 6 to 16 weeks, subject to these limitations.

Addison House takes pride in the products and services it offers. While we carefully advise you of the manufacturers’ reputation, quality and design, the actual choice and selection is the customer’s responsibility. Although we cannot guarantee the customer’s pleasure in his or her selection, we warrant that all merchandise will be shipped in a condition that meets standards set by the manufacturer. You hereby accept and acknowledge all responsibility for any limitations of catalog purchasing, including details and variations in: wood coloring and distressing, fabric and leather color and texture, and construction materials. The manufacturer’s warranty commences when the merchandise is received by Addison House. Therefore, it is to your benefit to accept delivery at the earliest available time.

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