- Daniel Ferguson
- President
- Nelson Martinez
- Vice President
Consistent Customer Satisfaction. Today’s customers hold the companies they do business with to a much higher standard. A company that often apologizes to its customers due to a glitch in service or their system will immediately develop a bad reputation. Not being able to provide service each time your customer needs it will make your company seem incompetent and can drive your customers away.
System integration services are all about finding the right combination of solutions that will serve your business in the best way possible. At AdvanTel Networks, we offer a wide range of solutions that include security, unified communication, IP Telephony, contact center and data infrastructure. Need help in outsourcing your customer and technical support? We can help you design the ideal call center protocol. Experienced a sudden network outage? Our Disaster Recovery service can help get your network up and running in the soonest time possible.
AdvanTel Networks was founded in 1984 with the goal of providing world class IT Solutions to companies and organizations, both large and small. In the nearly 30 years since our inception, we have worked hard to deliver the highest quality of integrated voice and data solutions to clients around the world. This has meant not only staying up to date on all the latest technological advances that impact our industry, but also developing proprietary protocols and systems which have allowed us to succeed and help our clients do the same.
Contact Center – AdvanTel Networks features a team of Contact Center Architects to help you evaluate your call center practice to ensure you are providing the best service and support possible to your customers.
Our customers praise us not only for our experience in creating world-class integrated voice and data systems, but also for our superior customer service. We are with you every step of the way to ensure a seamless transition so that you can focus on your business.