Advance Communications

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Description

Dealer Locator - We help your customers find out where a specific meeting or event is taking place, or where they can make a retail purchase. We provide them with everything they need to know based on your selection criteria.

As odd as it seems, some call centers go to great lengths to fit the proverbial square peg into a round hole. At Advance Communications, we provide customized solutions…not the "one size fits all" variety.

Finding the right call center to handle order-taking for my company took quite some time. We wanted to make sure our customers felt like they were talking to one of our employees, not one of the hundreds of operators sitting in a large call center. The personal touch and availability of supervisors and managers at Advance Communications was exactly what we were looking for.

For now, let's focus on our depth of experience and present-day capabilities. Advance Communications was founded in 1956 and purchased by Ron Schlossberg in 1987. Ron has been at the helm ever since and is involved daily.

Voice Mail with operator revert - The phone is answered by a recorded announcement explaining who has been reached, giving the option to either leave a message or call back during regular business hours. For urgent calls, we provide a "push Zero" option to connect with an operator.

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