Advanced Call Processing, Inc

Description

(Nasdaq: ININ) is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation. The company was founded in 1994 and has more than 3,500 customers worldwide. Interactive Intelligence is among Software Magazine’s top 500 global software and services suppliers, is a BusinessWeek “hot growth 50” company, and is among Fortune Small Business magazine’s top 100 fastest growing companies.

CallXpress also goes beyond messaging and call processing. Automated Agent allows the development of interactive voice response (IVR) systems that allow your customers to access the information they need at a minimal time and employee cost to you. Customers can look up order status, invoice status, payment histories, stock prices, nearest locations, make payments, place orders, and more. An automated, phone-based IVR system lets your customers complete simple requests, look up information, and make requests - 24 hours a day, 7 days a week - without any additional staffing investment on your part. The result is better service to your customers, less employee time spent on repetitive information and off-hours staffing.

ACP builds solutions to meet the unique needs of our customers, and while technology continually changes, ACP works closely with our customers to ensure they meet the demands of their needs in the most cost-effective, efficient way.

Advanced Call Processing, Inc. (ACP) is a comprehensive value-added reseller and integrator of unified communications services and solutions with a customer base spread across the United States and throughout the world. Established in 1990, ACP was founded on, and remains committed to, the principal of providing a partnering service approach. ACP’s experienced team of sales and engineering professionals specialize in the deployment of advanced technology to provide business process improvement while reducing communications costs, resulting in a satisfied customer base that benefits from high value networks, an improved bottom line and an enhanced competitive position.

A-Med Health Care is a specialty pharmacy providing advanced medications, infusions, supplies and services to patients living with complex conditions. The company provides support for patients suffering from conditions such as Cystic Fibrosis, HIV/AIDS, Multiple Sclerosis, organ transplants and paraplegia. The company was founded in 1982 and is headquartered in Huntington Beach, Calif.

Products & services

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