Aircast, Inc.

Description

– DJO customers represent a key stakeholder in our success. The "voice of customer" is a key driver of our business and is an important component of our product development process to make sure we are providing customers with products that meet their needs and exceed their expectations. But listening to our customers doesn’t stop at product development. Throughout the year, DJO brings customers in-house for product focus groups. Product and customer satisfaction surveys allow us to collaborate with our customers and listen to their needs.

As a world-wide provider of medical devices based in the United States, DJO designs, manufactures and distributes our products in accordance with Title 21 of the Code of Federal Regulations, Subpart 820, Quality System Regulation of the U.S. Food and Drug Administration. DJO’s Quality Management System is also harmonized with global medical device regulations and internationally recognized quality standards in order to meet or exceed the expectations of our customers and maintain compliance with all applicable regulatory requirements.

Bell-Horn, America's first orthopedics company, has been supplying the world with first-class orthopedics since 1842. Staying at the forefront of the orthopedics industry for over 170 years requires more than just manufacturing the highest quality orthopedic braces and supports, it further requires a longstanding tradition of exceeding customer expectations and a steadfast commitment to product innovation.

As a leading healthcare company, we provide the facilities, resources and people to deliver state-of-the-art medical devices and services that enable people to live life to the fullest while maximizing end-users comfort. We value an open dialogue with our customers to gather insights that guide our innovation and continuous improvement.

Welcome to DJO Customer Care. Our Customer Care Department strives to be the best in the industry. Our Customer Service Representatives are readily available to personally answer questions and meet the needs of our most important asset – our Customers. We are committed to providing the best quality, products, and patient care to create long lasting customer relationships. DJO welcomes new customers and distributors as part of our global family. We look forward to serving you.

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