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Alexander Consulting, Inc
- 2308 Date St
- Saint James City, Florida
- 33956-2022
- Phone: 239.283.7400
- Website
Website Links
Description
Professional Experience In 1994 founded Alexander Consulting (a boutique consulting firm focused on building brilliant services businesses within product companies). Author or co-author of over 100 articles, five studies, four white papers, and four books, including Seriously Selling Services and The Brilliant Service Professional . Hands-on services consulting (strategy formulation, market intelligence, voice of the customer research, service quality, sales effectiveness, culture change). The services pundit for IBM’s 2003 Global Services Headlights program.