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Revolver
Distance: 0.0 Mi149 5th Ave Fl 9
10010-6987 New York -
Generation Records
Distance: 1.2 Mi210 Thompson St
10012 New York -
Eve Beglarian
Distance: 1.6 Mi468 Avenue of the Americas Apt 4
10011-8419 New York -
Westbeth Artists Housing
Distance: 1.7 Mi463 West St Apt H727
10014-2037 New York -
Kanine Records
Distance: 1.6 MiPO Box 1069
10116-1069 New York
Description
When CarMax hired us in late 2010 to devise a cultural strategy, we focused on establishing the brand as an icon of customer-centric service. To do this, we decided to position CarMax against a historic shift that we call the American customer service freefall. The idea that a used car retailer would be a leader in customer-centric service seems incredible, but it is true. CarMax’s customer service not only leads the category, but also surpasses the norms of service in other industries.