American Ingenuity

Description

Customer service for us is mostly about treating our customers in a way that we would like to be treated ourselves if we were in their shoes. That's why we do our best to keep our customers informed ... from the time an order is placed, to the time it is in our customer's hands ... and even a little beyond that!.

We like our customers to be educated about the ordering process, so we've tried out best to give as much information as we can without boring you to tears! In this category, you can find out how our products are shipped, what happens after you place your order, and what you can expect when your order is on its way to you. There is also a little background information about us, an ordering information and shipping estimates page, a shopping cart for ordering live rock on-line, as well as other information.

"Just wanted to let you know that the three boxes were received and are happily "cooking" in my tank. Very nice pieces! The Fiji large was really three extra large pieces that, combined with the awesome Branch (one piece being 20" long!) ended up being very easy to piece together into a very nice looking reef tank. Thanks to your customer service and your company's quality product.

"I want to say thank you so much for the outstanding service you and your company has provided me! It has been an absolute pleasure doing business with you and I will recommend your company to anyone needing rock. Thank you very much for a wonderful product.

From live rock and corals to freshwater fish ... our company has stood behind only the finest of suppliers to the aquarium trade for over fifteen years and we accept no less for our customers.

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