Answer Usa

Answer Usa

  • 3022 Wallin Ave
  • Rockford, Illinois
  • 61101
  • Phone: (815) 968-4111
  • Fax: (815) 968-4113
  • Website

Description

AnswerUSA and its affiliate companies have been providing Professional Messaging Service to the Business and Medical Community for over 40 years. We have the technology and personnel to handle large call volumes on a nationwide basis, while maintaining our primary focus on providing service to the local community.

Our business is based on personal service and we understand that we are representing a client’s business every time we answer a call. Telephone courtesy, accurate messaging, and creative flexible solutions are the keys to our client’s satisfaction. We provide the services and solutions to represent your organization in the best possible light. Our operators work for you as an extension of your business. Our ongoing comprehensive training program ensures that we consistently deliver excellent customer service.

“It has been an excellent experience working with your staff. They have been responsive to any concerns and requests for changes in protocol that I have brought up.

Many of today’s Answering Services provide detailed and personalized “scripting” of your calls to ensure that your messages have all the vital and accurate information you need to meet your unique business requirements. Well developed “scripting” enables the answering service to be an extension of your company providing the caller with a seamless customer service experience.

When looking for a professional answering service, AnswerUSA acts as a seamless extension of your business and allows you to conduct business when you are not available. We handle every call in the manner you prescribe to assist your business and enhance your customer service.

Fact sheet

Number of employees
1-5

Company contacts

  • Mary Anerson
  • President

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