Arcade Floors Carpet One Inc

Description

Carpet One is a cooperative of more than 1000 flooring retailers nationwide. Only the very best retailers are selected for membership in Carpet One. We purchase as a group and we market as a group. As the largest flooring retail group in the world, our buyers can negotiate the best prices and the best warranties from our manufacturers. In fact, Carpet One warranties, which are backed by the manufacturers, actually exceed the warranties manufacturers offer on their own products. Because of our size, many of our products are made exclusively for Carpet One.

Our mission is to provide our customers with the best products, the best prices, professional installation and customer service that surpasses our competition and exceeds our customers’ expectations.

Installers - like our sales associates, all of our installers have been to manufacturers' schools and industry training. We require that all of our installers attend a minimum of 16 hours annually to maintain their certifications. We think it is important that our installers be able to speak the nation's language in order to communicate with our customers. Quarter after Quarter, our installers earn 98% and 99% Customer Satisfaction scores from our customers on our customer surveys.

Arcade Floors Carpet One , we put our customers' words where everyone can read them. In our showroom at the table where you sit is a book What Our Customers Think of Us! It contains the verbatim comments from all of our customers' surveys the great ones and the good ones. Occasionally we don't live up to someone's expectations and those comments are there as well but you can bet we've gone above and beyond in an effort to satisfy them. Before you make that final decision on flooring, perhaps you should see what their customers say about them.

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