BackWeb Technologies

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BRIDGE THE PRODUCTIVITY GAP The Internet has changed the nature of business operations and competition. And the widespread adoption of web standards has revolutionalized access to electronic business applications. Now virtually any knowledge worker has the client software (a web browser, for example) and the expertise to interact with these online applications. Enterprises looking to bolster profits by reducing costs and improving productivity are increasingly migrating to an "online" architecture to access critical content and business applications.But, what happens when knowledge workers are disconnected from the web or LAN? The online portal and web application architecture with all of its strengths is sub-optimal with the working requirements of the intermittently connected employee base such as customer-facing field sales and service organizations. For a sales person at a customer site or on an airplane or a technician in the field, the inability to access business systems is a significant limitation. In these kinds of situations, web applications are unavailable at precisely those times where they can be used most productively. The productivity of these employees depends on their ability to interact with the portal or web applications anytime anywhere, including when they are out of the office doing work and without a network connection.This new offline capability is ideal for companies that wish to capitalize on web standards and extend the IT investments they've already made. Maximizing usage of these systems has become a critical factor in ensuring that companies are deriving maximum business value from their portals and web-based applications. Similar to e-mail systems, portals and web apps need to go beyond online only access to allow a company's high-value, revenue generating users, such as sales and services field personnel, to do work and interact with the systems when they are on the road and disconnected from the network.

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