Baron Software Computer Services

Description

Manage-IT! Help Desk, a feature-rich help desk application, is the world's desktop standard from Baron Software Services, a leader in the help desk market. It offers powerful problem management and resolution, knowledge management, change tasking, and reporting capabilities that enable your help desk to quickly improve productivity and the quality of service you deliver. Manage-IT! Help Desk drives down the total cost of ownership of your IT infrastructure by being the fastest to production, most scalable and most adaptable solution available today. With extensive usability testing, the interface is easy to use and reduces training time. Manage-IT! Help Desk was a winner at the prestigious 2001 Long Island Software Awards! Manage-IT! Help Desk consists of four integrated capabilities that help manage functions which are critical to the organization's infrastructure: - Problem Management Problem Resolution Change Request Management - Knowledge Base Manage-IT! Help Desk is the help desk focuses on three key areas: productivity, intuitiveness and user satisfaction, which combine to our clients with the most affordable solution available today. Manage-IT! Help Desk is a robust out-of-the-box solution with an intuitive interface designed for ease of use.

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