Booth Machinery Inc - Service Parts

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Description

The Service Department's shop area consists of 20 service bays that occupy 22,000 square feet that is climate controlled. The shop is equipped with four 5 ton bridge cranes and ten bulk oil dispensing stations. Each group of 4 technicians has their own computer terminal that they use to look up and order their parts. These investments were made in order to minimize the time that a customers unit stays in the shop. Again we want to maximize our customers uptime. These features also benefit our customers monetarily. Because we are so efficient Booth Machinery is a flat rate shop.

Christy has been with Booth Machinery for over 10 years. It is her job to make certain that what the computer says we have is actually there. She also handles all the paperwork for the parts department. Though you may not always see her on a regular basis, she is a key reason that we have the correct parts on hand at the right price.

Currently the Parts Department occupies 12,000 square feet of building space with 3,000 feet dedicated to self service parts displays. With over $1,100,000 in parts inventory and a first pass fill rate of 90+% Front Parts Area Booth Machinery provides its customers parts service that is one of the best in North America. Our commitment to stocking the right part, assures our customers of maximum uptime. In order to service our customers promptly, we have 7 customer stations at the parts counter. We understand that time is money.

Booth Machinery invests over $20,000 per year to provide our technicians OEM training. Because we believe in training, Booth Machinery built an on-site training facility to ensure that all of our technicians receive the training they need. Our customers can be assured that our technicians have the training to do the job efficiently and correctly. This means less downtime and expense for our customers.

Joan brings with her a varied background of experience to Booth Machinery. She is a Certified Public Accountant (CPA), holds a degree in Business Administration and has previously held upper management positions for over 25 years in several industries --including oil, pension planning, construction and agricultural chemicals.

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