Botetourt Security & Lock

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"You couldn't ask for more from a support staff. They are top shelf customer service agents and having local people in support like them is exactly why I use Rev.Net as my ISP." -JosephIt was in June 1993, that interest for the Internet stirred within Roanoke County businessman Doyle Edgerton. Edgerton was running a computer consulting firm, Kinetic Data Systems Inc., in Southwest Roanoke County when his father, who lived in Southside Virginia, developed prostate cancer. Edgerton began researching the disease, via the Internet. From his computer, Edgerton tapped into the National Institute of Health's Internet site in Bethesda, Md. He was able to discover treatments for prostate cancer that local doctors had not told his father about. Armed with that knowledge, Edgerton talked his father into going to the Duke University Hospital in Durham, N.C., for treatments, which brought the cancer under control.Afterward, Edgerton said he saw the need for a quality Internet access provider in the Roanoke Valley. Then, local access was limited to Virginia Tech's Blacksburg Electronic Village and now defunct InfiNet, a Norfolk-based Internet service with which The Roanoke Times was affiliated. So Edgerton founded Rev.Net Technologies, Inc. "We started with 2 computers and 7 modems on a shelf." Edgerton recalls. "Rev.Net's Vice-President, Jeff Culverhouse and I manned the technical support lines ourselves. It was the only way to tell if we were doing a good job."

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