Business Letter Writing

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Business Letter Punch Writing Prompts Business Letter Punch provides thirteen guided writing prompts. Each unit concentrates on a specific type of letter. Here are the writing prompts for each type of letter. Unit 1: PERSUASION -A letter of application - You have heard positive things about a particular company. Although you do not know of a job opening there, you would like to be considered when a suitable position becomes available. Write a letter to the human resources director expressing your interest in working for the company. (This letter would accompany a resume, which provides greater detail.) -Inviting former customers to return - You are a customer relations representative for Smart Shoppers, a local department store. A recent review of the store's charge accounts shows that many of them have not been active for more than a year. Write a letter to the holders of these accounts reminding them of the advantages of being a Smart Shoppers charge customer. Unit 2: REQUEST -An invitation - As part of a business course or company seminar that you are taking, write a letter to a successful person in the business community asking him/her to visit your group. -Requesting permission - Your company, Chandler Corp., is planning a staff softball game and picnic. Write a letter to the Community Parks Department requesting permission to hold this event at a local park. Unit 3: COMPLAINT AND RESPONSE -Complaint from an advertiser - Your company recently placed an advertisement in a local paper. The ad included a color photograph of the company's best-selling and most colorful product. The photo was reproduced very poorly. A phone call to the paper has not brought any satisfaction. Write a letter to the advertising manager of the newspaper presenting your company's complaints. -Supplier’s response to a complaint - Assume you are the delivery manager of the company that supplies storage boxes for computer software products. You have received a letter from a regular customer complaining that orders have been late and deliveries have arrived with broken storage boxes. Write a letter in response. The program will provide the explanation(s) you need for your letter. -Response to an advertiser’s letter of complaint - Supplier’s response to a complaint - Assume you are the advertising manager of a local newspaper. You have received a letter from a new advertiser complaining about the poor quality of a photograph in her company's recent ad. The photo showed their best-selling and most colorful product. The customer further complained that a phone call she made to the paper had brought no satisfaction. Write a letter in response. The program will provide the explanation(s) you need for your letter. Unit 4: SOCIAL BUSINESS -Appreciation - Your manager, Mrs. Gray, has recommended you for a small, select training program. Write a letter to Mrs. Gray expressing your appreciation for this opportunity. -Praise - You recently helped a co-worker who was assigned to organize your department's monthly report for the first time. You provided copies of previous reports, explained how to find the necessary data, and offered encouragement.

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