Business Telephone Systems Inc

Description

We aim to serve our clients by providing top quality service, customer support, application solution, and cutting edge technology all while being mindful and respectful of our clients' needs. We are dedicated to keeping you connected with your customers by maintaining an extensive inventory, an experienced and responsive help desk, and technical support 24/7. Our certified and experienced technicians offer the peace of mind and reliability that our customers seek when it comes to the telecom and IT infrastructure of their business.

Your Telecommunications and IT infrastructure is a critical component of your business that keeps you connected with your clients. Your business needs a dependable partner you can count on to provide you with the best service, customer support, and cutting edge technology at competitive prices. At BTS Solutions, we have been servicing the Telecommunication, IT, Wiring, Cabling, and Carrier needs of our established customer base of over 700 clients, for over 25 years.

More Control with an Automated Attendant Definity BCS's built-in Automated Attendant provides your business with even greater flexibility for direct access calling. It allows callers to use a standard touch-tone telephone keypad to respond to a recorded menu of options and direct their own calls to the right person or department. The automated attendant provides the versatility your business needs and your customers demand for efficient call handling. Choice of Feature Rich Telephones Avaya offers a full line of digital phones that can be used with Definity BCS.

BTS Solutions (formally Business Telephone Systems) was established in 1984 by former AT&T technicians who grew discontent by the amount of personalized customer service they were allowed to provide to their customers because of the corporate structure they were operating under. Initially established as a union low voltage cabling firm, BTS Solutions eventually expanded into a one stop shop for their clients' voice, data, and carrier needs. Through a consultative and analytical approach, our highly experienced team offers unique solutions.

Comcast is a company that was founded in 1963 and now has situated themselves as the country's largest provider of cable services. They focus on bringing superior cable television, high speed internet and residential telephone service to customers throughout the United States.

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