CHRYSALIS SOFTWARE INC

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Description

Chrysalis Software, Inc is a premier supplier of call center products and professional services designed for businesses that want to improve customer relationships by taking advantage of the latest advances in Interactive Voice Response (IVR) systems, Advanced Speech Recognition (ASR), Computer Telephony Integration (CTI) and call center management systems. Chrysalis combines a number of technologies that empower customers to access, retrieve, and manipulate information over a voice or data network anytime and anywhere they wish. Chrysalis provides packaged software for IVRs, screen pops, host and database integration, and desktop automation tools for agents and supervisors that optimize the performance of the call center.Chrysalis has a broad range of experts on many of the leading contact center equipment and technology such as Nortel, Avaya, Cisco, Genesys, Nuance, and ScanSoft to name a few. We also have experts on open standards used in contact centers such as VoiceXML, SALT, CCXML, SRGS, and SSML.Chrysalis develops superior voice and data processing applications for call centers, and as a leader in voice and data processing software development, our goal is to create innovative applications that enable businesses to form a closer relationship with their customers. We are committed to being customer directed and to exceed our customer's expectations, delivering on-target solutions, within deadlines, and within budget. Our customer-oriented philosophy ensures:

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