CTS Telecom

Description

Our roots go back to 1911 when CTS was founded as the Climax Farmers Telephone Co-op. In 1949, it was purchased by the Collver family who remained true to the company's mission of providing local telephone service solely to businesses and residents in Climax. The passage of the Federal Telecommunications Act in 1996 permitted competition in both local and long distance telephone services, and CTS was able to expand its business footprint.

Both the Easy and Premium Attendant are a service that provides powerful capabilities for productivity and meeting the needs of your customers. Engineered to simulate a live operator, the Attendant can direct incoming callers to the appropriate department or employee. The Attendant offers a live greeting directing callers to the call-tree to fit your business needs and can operate 24 x 7 or only after hours. Once the Attendant is created, you can edit it with changes via the CommPortal web user interface.

Welcome to CTS Telecom Inc., a Fiber Optics company specializing in secure networks and data transfer. Based in the Kalamazoo and Battle Creek market, we proudly serve customers across a wide area of West Michigan including direct connections to major data centers in Chicago, IL and Ashburn VA. When you choose us, you choose to do business with a company that prides itself on staying on the technological cutting edge and providing exceptional service.

For the first time in 99 years, CTS’s corporate offices are located outside of the Climax city limits. And, it’s for some very good reasons including enhancing customer service. Completed in March, the move has been under review for more than a year. A motivating reason for relocating to 13800 Michigan Avenue in Charleston Township was to consolidate most of its employees into one location – a plus for customers. For years the employees have been scattered in four facilities, including three in Climax.

Founded in 1985 by Glyn and Susan Lake, FPE with its 30 employees in multiple Midwest locations, is a leading pump distributor serving a wide range of industrial and commercial organizations. Some of the markets served are automotive, chemical, ethanol, food and beverage, municipal, utilities, pulp and paper, and more.

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