Cafeparts.Com LLC

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Description

Our primary goal in collecting personal information is to provide CafeParts.com's visitors with a superior customized online experience. We use the customer contact information to fill orders, contact purchasers to inform them of their order status, to send promotional information, to enhance the operation of our site and administer our systems. We may also share your personally identifiable information with third parties who provide services to us, our customers and web site visitors.

We may contract with several online partners to help manage and optimize our Internet business and marketing. We use the services of marketing companies to help us measure the effectiveness of our advertising and how visitors use our site. To do this, we use Action Tags and cookies provided by the marketing companies on this site. The type of information we collect includes things such as pages, information and advertisements viewed as well as what items are placed in a shopping basket or purchased, the order number, the amount of a purchase, the product number and the quantity purchased.

If your returned product does not match all applicable criteria listed below, it will be rejected by our Returns Department and put aside for 30 days. Upon request the item can be returned to the customer for an additional shipping charge. Consequently, your RMA (Return Merchandise Authorization) will be nullified and any credit request will be denied and any replacement order will be cancelled. Our arrangements with our suppliers and manufactures allow us no room to make exceptions.

In order to better provide you with numerous products and services, CafeParts.com collects two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site.

If you contact CafeParts.com or our customer service representatives by telephone, e-mail or letter, we may keep a record of your correspondence or comments. If you report a problem with our site, we may collect such information in a file specific to you. If you contact us through our feedback area or by calling one of our customer service representatives, we may ask for your name, e-mail address and order information in order to send you a reply.

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