Cal Learning, Inc.

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Description

In communication, very little of the message is conveyed through vocabulary and grammar. Most of the message is conveyed through the ways people say what they do. How you say it is deeply tied to cultural identity. To successfully work with different cultures, you should know: 1) What is the most effective communication style for interacting in this culture? What is the best way to get my message across? What interactional skills do I need to apply? 2) What are best practices for business communications within the culture? How do I use language most effectively in business writing, customer service, phone conversations, teamwork, presentations, meetings and other professional settings? 3) What are the cultural roots that created this communication style? Why do they communicate like they do? CAL Learning programs emphasize practical skills for improved intercultural communications. Activities are skills-based, have application to real-life situations, and draw on the vast experience and knowledge of all participants. Training activities incorporate authentic workplace scenarios and documents, and have direct application to workplace communication. Training activities include

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