California Commerce Bank

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As a Banamex USA customer, you have the opportunity to make choices about how personal information about you may be shared. As you consider this, we encourage you to make choices that enable us to provide you with quality products and services that help you meet your financial needs and objectives.

Please see our Privacy Statement, which we provide to all our customers, for a comprehensive explanation of how we collect, use and share personal information and what you can do to limit the use and sharing of your information.

When we use other companies to provide services for us, we require them to protect the confidentiality of information they receive.

17. How do I report a spoof e-mail? A: Please call our customer service center at 1-800-222-1234 from the United States or 01- 800-111-1234 from Mexico if you suspect that an e-mail claiming to be from Banamex USA is a fraud. We'll ask you to provide basic information about the e-mail and to give us your contact data, so we can reach you if we need details.

The security of personal information about you is our priority. We protect this information by maintaining physical, electronic, and procedural safeguards that meet applicable law. We train our employees in the proper handling of personal information. When we use other companies to provide services for us, we require them to protect the confidentiality of personal information they receive.

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