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California Water Service Group
- 1720 N 1st St
- San Jose, California
- 95112-4508
- Phone: 408.367.8200
- Website
Website Links
Description
"I'm proud to be part of an organization that is committed to doing the right thing for its customers and employees, year after year. In protecting our customers' health and safety, and in providing excellent service, we must also dedicate ourselves to our employees who make that happen," said Martin A.
Yes. Group's subsidiaries use a tool called Continuous Improvement. Through Continuous Improvement, every employee devotes at least one hour per week to working as a team member on projects to increase efficiency or improve customer service. The Company also has a cross-functional team that measures customer satisfaction and initiates programs to increase satisfaction levels. The Company is very focused on providing excellent customer service.
California Water Service Group's six subsidiaries provide regulated and non-regulated water and wastewater utility services to two million people in four western states. Throughout the company, our employees are dedicated to providing value to our stockholders and excellent service to our customers.
The rankings in the Top Workplaces are based on survey information collected and analyzed by Workplace Dynamics, an independent research company specializing in employee engagement and retention. Composite scores are calculated on the basis of employee responses about company leadership, compensation and training, diversity/inclusion, career development, family-friendly flexibility, and values and ethics. Private and publicly held companies, plus non-profit and government organizations, with more than 40 employees are considered in the analysis.
We offer competitive salaries, promote from within, and match a portion of employees' contributions to their company 401K accounts. In addition, we provide a company-funded pension plan, great healthcare benefits that provide coverage to employees and dependents, and generous tuition reimbursement.