Catchwind, Inc.

Description

In a world of infinite options and restricted resources, the best way to increase your sales is to establish and capitalize on customer loyalty. You cannot afford to let your customers think of you as merely credible, you need to be inevitable. Mobile is today’s fastest-growing method of communication and the best way to deliver your message to your most loyal customers to ensure that they keep choosing you over the competition. Running sales; offering specials - you know how to do that. The challenge is how to deliver that message to your customers and ultimately deliver THEM to YOU. Text your next marketing offer, or better yet, create one exclusively for mobile using Catchwind’s SMS platform and capitalize on customer loyalty. No one is beyond your reach because your customers’ mobile phones are constantly within their reach. Catchwind’s platform helps you build loyalty with a set of broadcast text tools that is unparalleled in the mobile marketplace. Add a twist to your text campaign by unleashing the power of mobile couponing.

Read more about our API here . Short Code Application Process We are experienced in acquiring short codes in the United States and Canada. Catchwind customers benefit from that experience by getting their short codes to market sooner. We know the carrier requirements and how to apply for your short code in a way that optimizes flexibility and use for you in the future. Short Code Management The Catchwind platform manages many dedicated short codes for us and our white-label Mobile PLUS clients. We provide control over several high-level functions you'd expect when managing your own short code: Keyword reservation, platform management, incoming and outgoing message streams and more. We will also manage the ongoing audits from the carriers to keep your short code in compliance.

Catchwind’s Remind-On-Time platform is a cure for the common no-show. The biggest headache, and one of the biggest expenses, for medical practices is a gap-plagued schedule. And as any appointment-dependent business manager knows, this isn’t just a problem in medical or dental offices. Automotive services, day spas, tanning and beauty salons all rely on customers showing up for their appointments and sessions. Remind-On-Time is an intuitive, web-based service that keeps your customers on schedule and keeps your business or practice operating smoothly. Your clients will appreciate a reminder that is timely, un-intrusive, to-the-point and doesn’t require any action from them. For you, the Remind-On-Time return on investment is incredibly high and nearly immediate. Just one less no-show and the service pays for itself. With Catchwind’s Remind-On-Time, the appointment scheduler simply enters the client's mobile number, selects the appointment time, chooses how far in advance to notify the individual, and sends the reminder to the database. Click. Done. Such a simple reminder and such a powerful tool.

Whether you have a bullet-proof logo and a household name or you're just getting into the game, texting can be part of a brand strategy. Use Catchwind's feature set to engage your customers in fun, creative ways including couponing, surveys, votes, contests and trivia. Put your brand name next to the names of your customers’ family and friends and watch your brand loyalty grow.

Catchwind’s mobile platform isn’t a roll of the dice; it’s a proven and effective tool for gaming operators to build customer lists, drive traffic, boost loyalty and support the bottom line. The SMS channel presents a new way to reach player card members as well as non-gamers. Capable of personal, direct, immediate and viral two-way communication, it's the perfect way to get the word out about tonight's show or coming attractions. Once people are on site, engage them with Catchwind's special Concierge Service, coded trackable coupons or contest feature. And don't forget about the powerful survey tool for trivia, scavenger hunts or customer satisfaction surveys. The Catchwind platform is scalable for multi-location use with centralized control or distributed execution at the property level. In addition to being part of a national pilot with Harrah's, Catchwind has worked with several regional casinos on mobile programs. Redemption rates on offers are typically well into double digits. In a way, adding SMS into your casino budget is like betting on a sure thing.

Products & services

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