Centralized Showing Svc

Description

Before CSS, Debbie was an accomplished real estate and mortgage professional who provided sales, marketing and training services for more than 20 years. She was an instructor for NAR’s BPOR, SFR and SRES courses in addition to teaching real estate pre-license workshops. As an expert in the mortgage industry, she provided loan origination, servicing products and solutions to mortgage lenders nationwide. Debbie, a lifelong resident of Chicago, has been married for over 23 years and enjoys traveling, music, exercise, decorating, entertaining and continuous learning.

The success of CSS has grown out of our commitment to provide REALTORS® a quick, courteous and professional way to schedule their showing appointments . Our state-of-the-art website reporting and feedback collection systems augment our high-quality, personalized service.

Cindy’s positive attitude and high energy have made her a “go to” person in the Kansas City call center with both employees and agents since joining the CSS Team in 2011. Being familiar with all aspects of the call center environment and the need to provide excellent customer service on every call is the firm foundation upon which Cindy operates, and she is always on the quest for motivating ideas to keep the CSR’s striving to provide the best service…and with a smile!

Zach Jones started as a Customer Service Representative with CSS in 2008 and, due to his technical saavy, was quickly promoted to the Help Desk position. His work ethic and attention to detail just recently landed him the position of Regional Account Executive. Dedication to providing an excellent customer service experience to all REALTORS® is the reason for his success. The youngest of seven children, Zach attended college at Saint Peter's University where he played football. An avid outdoorsman, Zach enjoys camping, fishing, beach time, sporting events, and traveling.

Carrie Rollison joined CSS in 2005 as the Regional Account Executive for the Ohio Valley region. In 2010, she was promoted to the position of National Sales Manager, where Carrie oversees the Sales Department for Centralized Showing Service. She earned a B.A. in Communications from the University of North Carolina, and her background includes Consulting and Sales for the Training and Distance Education field, with a focus on technology. An avid life-long traveler, Carrie has lived in many parts of the country, including the mid-West, California, Arizona and of course North Carolina.

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