Chaff & Company

Description

Reed and her staff immediately implemented service improvements to meet the needs of clients. There were numerous equipment improvements in an effort to provide more immediate responses to client service inquiries. The results were a move toward a more digital based business with personalized service. Telecommunications were also improved to meet the challenges of the "flattening of the business world," according to Thomas L. Friedman. There is a constant finger on the pulse of clients to make sure services are improving, whenever possible.

The Concierge Level was founded in 1995 at The Republic Centre. Experience in world-class hotels and international travel inspired the vision to adapt the concierge concept into a full service office business center.

Professional virtual staff providing exemplary service in a transparent fashion, resulting with “raving fans” rather than just satisfied customers, looking out for client’s best interest and success in whatever the project.

We seek to redefine the phrase, concierge service, providing business-related services to clients and neighboring businesses in the manner afforded guests at world-class hotels.

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