Charlie Fewell & Associates

Description

Charlie Fewell is a Memphis-based business consultant with over 30 years of experience in the automotive aftermarket industry, from General Motors to his own consultancy firm, which he founded in 2005. He has featured in business and trade publications including The Cooling Journal, BusinessWeek.com, and Autoinc. He co-authored the 2005 book Transformational Leadership, and has developed the Fill 'er Up with Fewell series of aftermarket industry learning guides. Charlie is a consultant to companies of various sizes in the auto industry, banking, retail, and distribution. He has also delivered numerous keynote addresses at auto industry gatherings including the ASA (Automotive Services Association) National Convention in 2008. For more see www.CharlieFewell.com.

Charlie has worked with people in business, from Fortune 500s to owner-managed operations, across a diverse range of industry sectors including legal, automotive, insurance, wholesale distribution, and medical.

Charlie Fewell works with the people who run organizations and the people who are on the front line making sure that the customers, the vendors, the strategic partners, and the boss are all getting the results that will take their business to the next level. He is available for skill-building, training, leadership consulting, one-on-one coaching, and often a motivational keynote. He has worked with large publicly traded companies, large privately owned companies, and small owner-managed businesses across a wide range of industry segments. This guy can work with the mechanics and the engineers, as well as the creative types. He can deal with the sales people and the finance guys. And he's just as effective with the big dogs upstairs as he is with the crew on the loading dock.

Charlie spent more than 30 high-octane years in the automotive business. He has worked with some of the biggest names in the industry during his career. Charlie has been a regional service/sales manager, technical trainer, management trainer, and training manager. He has worked in the manufacturing environment, the franchise space, with service businesses, warehouse distribution, and other supplier networks.

When people are dissatisfied with some part of the service we provide or with the product they purchased, only a small percentage will return and complain.

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