Description
Providing world-class customer service is nothing new to us. Over 90% of our business in our Downtown L.A. office is from repeat customers and their referrals. We don’t just get the job done, we get the job done right. That means going out of our way to satisfy our client’s needs, taking the time to educate our clients on all options available, locating the best terms available for each client’s unique profile, being available when and where our client is, and always making our client’s best interests our top priority.
- We provide our clients with weekly tracking reports as to the status of their loan. We communicate frequently with our clients on the changes in the market in order to successfully meet their diverse needs. Our loan agents make sure that our clients fully understand their loan program.
The founder of The Chesser Mortgage Group is a certified CPA, with over twenty years of experience in financial services. The key management personnel has over 50 years’ combined experience. Each broker brings a wealth of experience and business acumen that makes this brokerage house one of the most dynamic in the industry.
"I enjoyed working with Michael and Neda. Both of them were friendly, knowledgeable, and available to walk me through my first experience with a home loan. I felt comfortable working with them and was glad that they could provide me with several options to choose from as well as thoroughly shop around for the best interest rate to suit my needs. They were always helpful in explaining the whole process step-by-step and were able to answer my questions in a manner I could understand.
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