Citysupport, LLC.

Description

CitySupport has provided cities with top-notch, turn-key alarm management solutions for six years. Even today, we get just as enthusiastic acquiring a new client as though it was our first. Our proprietary technology platform is engineered and maintained by our own Microsoft Certified experts on state-of-the-art Cloud servers. We maintain the capacity to simultaneously manage alarm ordinances in every major city in the U.S. We are a complete team of highly skilled and trained perfectionists who work very well together to guarantee your experience with us exceeds your expectations.

Thirty years of providing superior customer service and administrative support make Terri a “go to” member of the CitySupport team. She leverages her extensive knowledge and experience in the food, glass, and insurance industries to achieve positive resolution to any situation. Terri’s drive to “make a difference” carries over into her contributions to her community. As an expert dog trainer, she created K9 Story Time, a volunteer reading program through her local library that focuses on animal-assisted activities for children.

For many years, our city struggled with the drain placed on our patrol resources from responding to chronic false alarms. Although we implemented an alarm ordinance in the early 1990s, the program met with limited success at best. To have an effective alarm program, we knew we needed to update our ordinance and outsource its administration to a reliable vendor. From the first day, CitySupport has been very helpful and professional. They worked closely with me and my staff, and the transition was very smooth.

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