Cleaning Authority

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To be the dominant residential cleaning service in the country by providing quality service to each customer with professionally trained employees.The Cleaning Authority was founded in 1977. It was one of the first team-cleaning concepts in the Baltimore-Washington metro area. The demand for this type of service, coupled with an outstanding reputation for quality, caught the attention of Steve Robinson and Tim Evankovich. In June of 1989, Steve and Tim purchased the company and continued the commitment to quality service and dedication to the customer.For the next several years, the new owners worked diligently in their quest to build the most professional cleaning service in the country. They started by streamlining the home cleaning process with their unique Package Plan Rotation System, and developed an innovative employee incentive package that would attract and help keep good employees. Management also realized that to compete in the years to come, they needed a computer software program that would address the day-to-day challenges that all cleaning services face. Work was immediately begun to develop a proprietary program that would address every management and operational function of the business.

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