Colburn Electronic Controls

Description

If we ever need to perform any research to assist you, then you can count on us to react immediately to your request with a sense of urgency. Likewise, in the unlikely event that you ever reach our voice mail, you can count on us to get your message and return your call as quickly as possible with a sense of urgency. No charges apply to our troubleshooting services... this level of service is simply how we operate in effort to support our customers, dealers, and the power generation industry as a whole.

We can schedule your package pick-up from your facility, office or home... this is just another complimentary "no-charge" service we provide to support our customers, dealers, and the power generation industry as a whole. The standard shipping cost will apply, and some carriers (like DHL) charge a pick-up fee. For additional information or assistance, please e-mail us at service@generatorpanels.com , or call us at 618-997-9015.

Yes, quantity discounts are available even if you are not a dealer. As we repair and test more than one board at a time for your order, it saves us time and cost, and therefore we pass the cost savings on to you. We believe this is the right way to do business, and it is just another case of us abiding by our philosophy and truly supporting our customers, dealers, and the power generation industry as a whole. For more information regarding quantity discounts, please e-mail us at service@generatorpanels.com , or call us at 618-997-9015.

Please include a contact name and telephone number. Before you ship the circuit board to us, please notice we provide a no-cost troubleshooting assistance service, " How do I confirm the circuit board is bad ".

Of course! As you know, companies offer warranties when they know the odds are in their favor, and the item will most likely perform as intended throughout the warranty period they offer (due to internal practices and efforts). However, abiding by our philosophy and conveying our true passion in what we do, we take this common business practice to the next level. Keeping in mind we did not design or manufacture your circuit board, you can still rest assured we issue a written warranty for every circuit board we refurbish. In addition to standing behind our refurbishment parts and workmanship with our standard Limited Warranty, we also offer optional Extended Warranties that help bridge the gap between your manufacturer's warranty and real-world situations such as lightning strikes, moisture damage, static electricity, accidental short circuits, and more.

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