Collective Dynamics, LLC

Description

At Collective Dynamics we help you make your business better. We are a management and technology consulting company, with a payment/card focus, dedicated to automating processes, exploiting technology and improving service, while increasing revenue, controlling costs and creating quality and competitive advantage. We have a deep understanding of payment systems and card related products/services from both a business as well as a technology perspective. Collective Dynamics’ consultants have held key management and consulting roles in the payments and card industry for over thirty years, so we bring a deep understanding of the evolution and issues associated with these products as well as knowledge of current best practices. The partners of Collective Dynamics each have over 20 years of experience in delivery channels, card products, electronic consumer payments and information technology. The cornerstones of our business are our values and our people. Each of us tries to live them and we hold each other accountable to them. We like working with world-class organizations, which typically share our values. They challenge us and stimulate our thinking.

Improving operational performance is the number one challenge facing most organizations. As you develop new products or services or respond to heightened customer expectations, existing processes may no longer work adequately. Costs go up while service and quality may decline. Most business strategies answer “why” companies must change but do not fully address “how”. Collective Dynamics applies an efficient process management methodology that will help you focus on understanding your core business processes and measuring their value from all the constituents’ perspective (i.e. suppliers, partners, employees, stock-holders, etc.). We also tap into the existing process knowledge embedded in your organization for sources of competitive advantage. We continually look to automate processes and, wherever possible, to Internet-enable them. With our help, you can analyze the current needs of both internal and external customers; identify future requirements so as to determine whether your company is competitively positioned.

Program and Project management is often the most overlooked component in an integrated business delivery process. Yet without skilled management, project completion is often delayed while costs escalate. Most often the problems stem from lack of proper project definition, poor communication among project participants, inefficient use of resources and the improper use of systems that provide project information. Effective project management contributes to results that meet or exceed expectations. At Collective Dynamics we work with you to ensure that your project is completed on time and within budget. We can serve as project managers, directors, or advisors. We provide an objective, comprehensive evaluation of all phases of the project management process and apply a proven methodology to any project. We can help you to structure, guide and manage projects and directions. The Pareto principle is essentially the old 80/20 rule whereby a small percentage of the cause, results in a large percentage of the effect. Our strength is based on applying the Pareto principal to critical success factors in project management while managing scope, cost and deadlines.

Over the last twenty years, traditional banking institutions have been joined by a wide variety of other players in the U.S. and global payments system including: mutual fund companies; insurance companies; finance companies; voice and cable telecommunications companies; electronic payment networks; and state and federal governmental agencies. This major expansion has resulted from the demand by consumers and businesses for more convenient and timely ways to access their financial accounts for information and transaction execution. There is no question that advances in technology have improved the current payments systems, while creating increased demands for greater levels of access at lower costs. These technological advances have also made it easier for non-banks to introduce traditional and new payment products. While the paper-based payments system will continue to be an integral part of the U.S. payments system in the future, the share of electronic transactions will continue to increase.

Collective Dynamics (CD) conducts traditional market research and conjoint analysis studies in the financial services/payments arena to support new product development processes, improve marketing methodologies, and to develop sound business strategies. While a number of firms are experienced in the technical aspects of conjoint analysis, very few understand the issues, product dimensions and competitive environment for the financial services/payments industry as well as we do. Collective Dynamics also offers unique data analysis/predictive modeling via our partnership with Adaptive Technologies, Inc.

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