Continental Utility Solutions

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CUSI's business philosophy is based upon providing the highest quality of service in our industry. Many companies make service statements, but few live up to them. At CUSI we are serious about consistently meeting and exceeding your expectations. Our commitment is to provide solutions for your needs as quickly and efficiently as possible. But most of all we are there when you need us- seven days a week, twenty-four hours a day.

Online payment processing is just one part the CUSI's complete suite of payment solutions you can offer your utility customers. Our online payment solutions are a convenient and secure way for your customers to pay their bill without leaving their home or office, anytime day or night! The CUSI online web portal also provides 24/7 customer service to help your customers with any questions they might have about their account, reducing your customer's reliance on your employees to complete their transaction.

CUSI not only provides software solutions but also provides IBM and Dell hardware solutions. We provide desktops, laptops, servers, and data storage devices as well as installation, warranty, and support services. Just one call to CUSI will take care of all your technology needs.

Let CUSI's automated phone payment solution help your customers make payments of their utility bills easy and pain free. Our phone payment solution includes both outbound and inbound interactive voice response (IVR) to improve your customers ability to pay their utility bill whether your offices are open or closed. Because your utility customers can use your IVR to make payments, access important account information and receive general service announcements, your customer service reps will be free to address more pressing issues facing your utility.

With over nineteen years of experience in emerging energy markets in North and South America his background is quite diversified. Mr. Guerriero has worked in deregulated power, natural gas and water in the United States, Brazil and Argentina. He has held positions with Texaco USA Inc., National Gas & Electric L.P., Pan Canadian Energy Inc. and Enron.

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