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Silverton Partners
Distance: 0.4 Mi1011 North Lamar
78703 Austin -
WotNot
Distance: 0.6 Mi700 Lavaca St,, STE 1401
78701 Austin -
Anderson Computer Consulting Services, Inc
Distance: 0.7 MiPO BOX 3824
78744-3820 Austin -
Christopher D. Brown
Distance: 0.7 MiPO BOX 49036
78765-9036 Austin -
Elawsoftware, Ltd.
Distance: 0.7 MiPO BOX 684666
78768 Austin
Description
As a major provider of custom software, CSS provides a case management solution to manage the caseloads for probation, private probation, juvenile and juvenile detention. We will take our base products, enhance for your department while continuing to add the best practices found throughout our market place. Our goal is to automate the department to improve efficiency, employee morale, and administration effectiveness. We want to automate and improve the efficiency of the office through eliminating repetitive processes and improving operations on the volume processes.
Annually CSS sends out a customer survey encouraging our customer base to let us know how we are doing. We are interested in responses to our application, service, support, market knowledge and professionalism. Over the last 20 years CSS has attained a response rate of 70%. This means that 70% of our customers care enough about the service we provide to take ten minutes to fill out our survey. After the survey is closed, we grade all surveys received. We have obtained a 99% net satisfaction index grading the positive points against the negative points in each survey.
Since our inception in 1994, CSS has operated with the goal of providing a product to our customers that reigns far superior to any of our competitors. We recognized the need for an application that worked for our customers, not one that required our customers to work for it. We want you to focus on the success of your clients, not the database.
With this goal in mind, we have grown our product from a small Texas probation package to the #1 provider in Texas, a nationwide application with products serving adult and juvenile probation departments in other states, the private sector of the corrections industry, pre-trial departments, detention facilities, specialty courts, and other divisions of the corrections industry.
At Corrections Software Solutions, we are committed to providing exceptional customer service. From implementation and training, to ongoing technical support, we form long-lasting partnerships with our clients that promote growth and success.