Crash Network

Crash Network

  • 2325 Ne 62nd Ave
  • Portland, Oregon
  • 97213

Description

U.S. courts have determined that the repair standard is what the manufacturer deems it to be. Therefore, in the absence of any standards, auto collision repairers should look to the car manufacturers for repair standards. Sometimes that is easier said than done, especially considering the “standards” being demanded by insurers and other parties to the repair process.

"I think in collision repair, the primary customer is insurance, and if you don't exceed their expectations, you will not be rewarded with growth. The secondary customer is the traditional retail customer. I think it's true that you don't have to exceed their expectations; you just have to satisfy them.

Products & services

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