Cross Telecom Corporation

Description

In 1996, Cross Telecom was conceived from a clear vision to build a company valued for its honest, integrity and solutions-orientated approach …today this vision is now a reality.Cross Telecom provides Avaya integrated Voice, Data, Messaging, Convergence, CRM/Call Center, Data Networking and Wireless products, services and solutions nationwide. As an award winning Platinum Avaya National BusinessPartner and fully authorized Diamond Dealer, Cross Telecom can complement your communications needs with full design, implementation and services support. “Our customers expect and deserve nothing short of excellence in customer satisfaction - and that is what we consistently deliver to them.” says Bob Coughlin, President and CEO of Cross TelecomCross Telecom is uniquely equipped with the expertise to bring you innovative solutions to your communications needs. Throughout the industry and market place, the Cross Telecom team distinguishes itself by the knowledge and skill sets they bring with them. The make up of our sales, services and technical team, has a unique blend of traditional Bell Labs voice and data communications and the unsurpassed “know-how” in emerging technologies such as; IP Telephony, CRM (Customer Relationship Management) and Unified Messaging. Many of our Cross Telecom associates carry a rich heritage of experience and expertise from AT&T, Lucent/Avaya and Octel in addition to other leading technology companies. Our technical design and engineering staff - one of the largest and most talented in the industry - include several former Bell Labs tier-4 subject matter experts. “ The success and growth we are experiencing at Cross, is a reflection of the highly skilled personnel we have on board,” says Coughlin, “our story just keeps getting better as we continue to invest in talented people that will bring additional value to Cross Telecom and our customers.”“ Cross combines top tier technologies with unsurpassedexecution to the advantage of their customers” JSGroup 5/05

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