Custom Maintenance Services

Website Links

Description

We learned from an early age what customers want. Although CMS was started in 2000, for the previous 28 years Michael Nawa had run the successful sweeping company he founded, Industrial Grounds Maintenance (IGM). In the late 1990s, Michael realized his future goals were at odds with those of his financial backer, his late father, Andrew. At that point, Michael brought combined his sweeper management expertise with the general maintenance capabilities of Custom Maintenance Services, which was owned by his wife, Judy. Today, CMS is a 100% woman-owned company approaching 40 employees and $2 million in annual sales. In terms of philosophy, Custom Maintenance Services is first and foremost a sweeping contractor. All other work flows from that. The company's wide variety of pavement maintenance and other services are not marketed to customers who aren't sweeping customers. The management philosophy at CMS is to work with client companies that want a long-term vendor relationship, rather than being focused on getting their parking lot swept at the least possible cost. Although CMS is competitive in its sweeping and other services, we prefer to work with the many managers who want a level of service that makes their properties stand out, as well as have the best long-run cost of operation. All CMS' employees are cross-trained to perform a variety of work, from sweeping to line striping. Of these, 10 are dedicated sweeper operators who run nightly sweeping routes for our customers, which number approximately 100 properties, mostly strip malls. We also have a four-person crew that fills cracks and repairs pavement, a two-person line striping crew, two landscaping crews, a night supervisor, two office workers, two estimators, and one sales person. In addition to being a member of the North American Power Sweeping Association, we are a Founding Member of WorldSweeper.com's

Products & services

Similar companies nearby