CustomerThink Corporation

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MarketPlace Voice of the Customer 2.0 A paper by the CEO of CustomerThink. Online communities, blogs and networking sites are transforming business just as the Internet did a decade ago. Download this paper and get a perspective on the growth of social interactions in business. eMetrics Marketing Optimization Summit [Oct. 3-7, Washington, D.C.] Marketing executives, managers, and business intelligence experts have been meeting at the eMetrics Marketing Optimization Summit since 2002 to learn how to increase their return on online investments. The international conference series is recognized as the premier event for optimizing online marketing value. Customer Experience Management (CEM) Certification Program [Oct. 5-7, Scottsdale; Nov. 15-16, London] Innovate, Differentiate, Execute–Learn how from the leaders who did it. Packed with 200 templates, tools and fast affordable ideas, this 2-day workshop is your path to execution. Money Back Guarantee. Sales Edge Summit: Engaging Customer 2.0 [Oct. 5-7, 9 a.m. - 12 p.m. PDT daily] This virtual Summit features thought leaders from the Founders Council of CustomerThink's SalesEdgeOne community. Learn how to sell more to buyers empowered by the Social Web. Engage with sales experts in nine interactive sessions covering sales strategy, processes and collaboration. All attendees eligible to win an iPad! Global Customer Experience Management Certification Program [Oct. 6-7, Barcelona] Learn cutting-edge CEM methods from a team of international gurus. This 2-day course applies CEM essentials, strategies and methodologies on Marketing, Sales and Services; provides a framework with relevant guiding principles and tools for designing the best experience to your customers. Predictive Analytics World [Nov. 15-16, London] PAW is a business-focused event for predictive analytics professionals, and commercial practitioners. The event will focus on examples of deployed predictive analytics covering predictive modelling, social data, text mining, search marketing, risk management, analysis, consumer privacy, sales optimisation and other applications that benefit organisations. 15% discount code: CUSTOMERTHINK010. Lessons in Loyalty: How Southwest Airlines Does It - An Insider's Point of View Southwest Airlines recognized long ago that they were in the customer service industry, they just happened to fly airplanes. They built and maintained one of the most faithful customer bases in existence today. Read this white paper to discover how to boost the level of customer loyalty in your organization.

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