Customer Care Institute

Customer Care Institute

  • 17 Dean Overlook Northwest
  • Atlanta, Georgia
  • 30318

Description

Institute associates are available to deliver in-depth leading-edge keynote presentations at conferences and company meetings on a variety of Customer Care topics.The Customer Care Institute (CCI) is an international resource organization that assists Customer Care professionals with improving the delivery of corporate Customer Care. It focuses on issues found in the Customer Service, Consumer Affairs, Teleservices and Help Desk professions.The Institute conducts and monitors research on Customer Care issues, identifies emerging trends, organizes Best Practices Forums and workshops and publishes the Customer Care Update and the Customer Care Network News.

Fact sheet

Number of employees
1-5

Company contacts

  • manager
  • Roger Nunley
  • President

Products & services

customer care training program

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