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Customer Solutions Group
- 1660 Albion St Ste 521
- Denver, Colorado
- 80220
- Phone: (303) 770-6381
- Website
Website Links
Description
When you're in need of help with contact center consulting, inbound or outbound / sales or service, you can turn to many providers but few match Customer Solutions Group 's experience, expertise, and reputation. For over 20 years and across 350 businesses, CSG has offered the advice, tools, and services to boost call center efficiency, reduce costs, improve customer satisfaction and increase sales.
Customer Solutions Group outsourcing has greatly improved productivity, inside sales, telephone customer service, and overall business performance. Using decades of consulting experience gathered since 1993, CSG will design your outsource program for success from the start. Our unique methods focus on disciplined testing of various scripts, offers, and lists to determine the optimal approach. We maximize list penetration while minimizing time to sale and cost per acquired customer. Our specialty is programs between 3 – 25 agents.
When your business starts growing, so will the call volumes, and if you believe in providing a quality customer service or increasing sales then the next step may be investing in a call center.
Whether your company operates an inbound call center or an outbound one, you will do everything possible to run it cost-effectively and smoothly. Most inbound call centers handle customer queries and complaints, so expertly trained staff is vital to project a smart company image. Inside Sales Lab offers you an expert service that will help you streamline your inbound call center, and we have designed this website to show you our services and capabilities for all your call center consultant requirements.
Customer Solutions Group (CSG) has provided domestic call center outsourcing since 1993. We offer solutions for startups to Fortune 500 firms who need between 3 – 25 agents. CSG is the firm to turn to when high quality US-based agents are needed to enhance your reputation while servicing your customers and growing sales.