Customer Synergy Solutions

Description

We specialize in project management, process redesign, change management, and performance improvement initiatives tailored to your business, your challenges, and your people. Our goal is to help you implement, not just plan - we specialize in getting things done!

Florence has over 25 years of experience working for and providing management consulting to prestigious companies such as Pepsi-Cola Company, Microsoft, and Scholastic. Florence Bolden, President of CSS, has worked with major corporations on several strategic initiatives as a management consultant. With expertise in process re-engineering, project management, financial analysis, and implementation, Florence has provided invaluable service to her many clients.

Central to our success is our dedication to strong communication throughout the project lifecycle. Our dedication to strong change management begins with the project sponsors and project team.

CSS principals each have more than 20 years of worldwide consulting experience. We have had the pleasure of working with industry leaders on a variety of strategic initiatives in process re-engineering, organizational restructures, contact center improvements, financial improvements, and operational excellence. We are eager to help you improve your business results. Contact us to discuss how we may be of help.

Flo and her team did a fantastic job helping us through our Workday implementation. They were instrumental in our business process definition and change management initiatives and were one of the primary drivers for our successful implementation. She and her team are a wonder to work with – I would highly recommend them and will definitely be working with them again in the future.

Products & services

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