DST Systems, Inc.

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Founded in 1969 as a division of Kansas City Southern Industries, DST was established to develop an automated recordkeeping system for the mutual fund industry. Today it is the largest provider of third-party shareholder recordkeeping services in the financial services marketplace.

We provide flexible, configurable solutions for the retirement industry including recordkeeping technology and outsourcing business solutions. Our solutions support all defined contribution plan types across all market segments and investment types, IRA and rollover, and retirement income needs.

Regardless of the service model you choose, we are committed to providing best-in-class service. We know you are entrusting us with your brand and reputation. That’s why service and the ability to measure quality of service is so critical to our approach. To ensure that we are providing the service you need, we measure satisfaction. Client satisfaction can be measured in a number of different ways, from the way we engage, to the technology that we employ.

As I look around the organization, I see all kinds of opportunities to make a difference…ways to go beyond daily responsibilities and have a positive impact on our customers and on DST. There are always ways to improve client communication, increase our consultative expertise, be more efficient, and bring our organization together to provide the best service and product delivery to our customers. There are so many opportunities for this to continue, everyone has ideas, you just need to act on your ideas and get involved!

Take advantage of multimedia opportunities to stay connected to your customers, execute marketing campaigns and build customer loyalty. Make smart, data-driven marketing and communications decisions and engage your customers in relevant, revenue generating conversations. Our online tools and personalized consulting help you paint a complete picture of your customers and their behaviors.

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